About Beyond The Ticket CX
Not Your Corporate CX Playbook
Our Story
Beyond The Ticket CX was born from long nights, messy support chats, and a stubborn belief that customer experience could be both human and high-impact. What started as a quiet idea evolved into digital products designed for support professionals, leaders, and creatives navigating remote work, burnout, and big goals.
We’re not here to sell fluff, we’re here to help you thrive.
Our Mission
We’re on a mission to bring realness back to CX. Through our blog, resources, and digital tools, we empower remote teams and solo support stars with confidence, clarity, and community.
This is support reimagined, from the inbox to the inside out.
Our Services
Empowering CX Solutions
01
Digital Workbooks & Tools
Your go-to resource for leveling up in remote support. These workbooks are introspective, strategic, and built for real-world CX teams and freelancers navigating digital work.
02
Freebies & Downloadables
Because not everything valuable has to come with a price tag. Access curated tools like trust-building checklists, burnout recovery prompts, remote work rituals, and more, designed to help you grow without overwhelm.
03
CX & Remote Work Consulting
Whether you’re a founder, team lead, or solo agent, let’s tailor a solution that makes your support systems actually work. From workflows and SOPs to burnout-proofing your team culture, this is where strategy meets soul.
04
Creative CX Content & Brand Voice Audits
Let’s be real, most support content is dry. If your help docs, autoresponders, or internal guides sound robotic, I can help rewrite them into something your team and customers actually connect with.
Contact Us
Let's Connect!
For inquiries or collaborations, feel free to connect with us. We'd love to hear from you.